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Frequently Asked Questions

Everything you need to know about ordering from LA Signs.

⏱️ Turnaround Times

What is your standard turnaround time?

Next Day Turnaround is our standard. If we receive your order by 4pm PST with approved artwork and payment, your order will ship the next business day.

Do you offer same-day production?

Yes! Order by 12pm PST and your order will ship that same business day. Same-day orders are subject to an extra fee.

What can delay my order?

Artwork issues or payment problems may result in production delays. Estimated delivery dates will be recalculated once issues are resolved. Extra-large orders may require longer lead times.

📦 Pickup & Shipping

Can I pick up my order locally?

Yes! We're located in Los Angeles and offer local pickup:

  • Next Day orders: Available 3:30 PM - 5:30 PM next business day
  • Same Day orders: Available 3:30 PM - 5:30 PM the day you order
Do you ship nationwide?

Yes! We ship to all 50 states. Shipping costs are calculated at checkout based on your location and order size.

🎨 Artwork & Files

What file formats do you accept?

We accept most common file formats including:

  • • PDF (preferred)
  • • AI (Adobe Illustrator)
  • • EPS
  • • PSD (Adobe Photoshop)
  • • JPEG/PNG (high resolution)

For best results, use vector formats (PDF, AI, EPS) when possible.

Can you design my artwork?

We focus on production rather than design services. However, we can make minor adjustments to your files. For full design services, we recommend working with a graphic designer before placing your order.

💳 Payment

What payment methods do you accept?

We accept PayPal for secure online payments. PayPal allows you to pay with credit cards, debit cards, or your PayPal balance.

PayPal
Do you offer business accounts?

Yes! Create an account to access instant pricing, track orders, and reorder previous jobs easily. Sign up here →

Still Have Questions?

Our team is here to help. Give us a call or send an email.